Shipping Policy

Our Main Market is USA, Currently, We mainly focus on USA market , All orders will be shipped from our US Warehouse, and All order is Free shipment.

Order Processing Time: 1-2 working days

• It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
• Generally, orders are shipped within 24 hours of order confirmation/payment. Orders made on the weekends might experience delay.
• Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Transit Time: 3-5 days

Total Delivery Time = Processing Time + Shipping Time(depending on your location)=4-7 days

Tracking

• You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
• Tracking information may take 48 to 72 hours to update.
• If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@autelglobal.store, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Company: Shenzhen Zhonghan Holding (group) Co., Ltd

Phone: +86 18128842750

Email:support@autelglobal.store

Address:1508-1509, Building 11, Tianan Yungu Industrial Park Phase II (Lot 02-08), Gangtou Community, Bantian Sub-District, Shenzhen, Guangdong, China

Best Regards

https://www.autelglobal.store/

Updated on 18th, October